How Shipping Works
Our frozen shipments are packed in an eco-friendly, thermally protected box with enough dry ice to keep your items frozen during transit.
We fulfill orders Monday - Wednesday to ensure your shipment doesn’t get put on hold over the weekend in a shipping center. Each order is carefully packed with the right amount of dry ice to maintain the desired temperature inside the package based on the quantity of products you order and the time expected to your destination.
If you place an order after 10 am CST on Wednesday, it will be fulfilled on Monday or Tuesday of the following week. Please be sure you are aware of this and plan accordingly.
Once you receive your order, please immediately transfer your frozen goods to your freezer as each product should be kept frozen until just before putting it in the oven.